We’re here to help
Whether you’re placing a first order, planning a meeting, or checking on delivery, our support team responds quickly with clear answers. Use the form to share details about your question, and we’ll reply within one business day. For urgent requests, call us during opening hours and we’ll do our best to assist right away.
Send us a message
Tell us what you need and we’ll point you to the best options. If you’re planning catering, include date, time, guest count, and dietary notes. For order support, add your order reference so we can assist faster.
Delivery help
Tracking link not working or need to change your slot? Share your order reference and we’ll update you with the latest status.
Dietary advice
Our team can guide you to vegan, vegetarian, and gluten-free options and explain how we manage allergens.
Billing & invoices
Need a VAT invoice or to set up a company account? Send your details and finance team will follow up.
Partnerships
We collaborate with workplaces, gyms, and community groups. Tell us about your idea and we’ll get in touch.
Prefer to call or email?
We welcome phone orders and quick questions. If we miss your call, leave a message and we’ll return it as soon as possible. For detailed enquiries, email is best so we can route your request to the right person and include any attachments such as menus or venue notes.
Response times
We aim to reply within 1 business day. During peak lunch hours, phone wait times may be longer.